A customized transport for each patient to ensure the best care



Worldwide fleet - ideal equipment - premier medical staff 



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Right Plane - Right Crew - Right Now 

SERVICES



A TRULY CUSTOMIZED SOLUTION 

Our flight coordinator will answer all your questions, 
match an aircraft to the appropriate level of care, handle the insurance process and coordinate with the releasing and receiving physicians.   It all starts with a phone call to speak with one of our experienced flight coordinators.  We offer a large fleet of technologically advanced aircraft equipped with a mobile ICU, along with a highly qualified medical crew that is customized to care for each patient individually. CustomAir arranges all aspects of the medical transport.


BEDSIDE TO BEDSIDE SERVICES INCLUDE:

  • Worldwide Air Ambulance Transport
  • Medical Ground Transportation
  • Medevac Services​
  • Advanced Life Support Equipment
  • Critical Care Medical Staff


CENTERS OF EXCELLENCE


We routinely fly around the country to Nationally recognized "Centers of Excellence" for eating disorders, brain injury, transplant surgery, and post-trauma rehabilitation.


CRITICAL CARE TRANSPORT

Critical Care patients require the highest level of care. Severely ill or injured patients are provided a Critical Care medical crew which may include a physician or other specialty staff.

HIGHEST QUALITY CARE

We specialize in providing the highest care for our patients.  We will arrange every aspect of this transport to allow you the time to focus on what is most important; you and your family.

WE TRANSPORT BASIC & ADVANCED LIFE SUPPORT PATIENTS

BLS patients need minimal external life support, but are in need of monitoring and potential care during transport.  ALS patients need a higher level of transport care.  These patients are typically suffering from a trauma, burns or cardiac failure. ALS transports may require the equipment and medical flight care to handle BLS functions as well as cardiac defibrillation, ability to control and monitor dysrhythmia, administer drugs, and establish and maintain respiratory airways.

INSURANCE EXPERTISE

We have relationships with all major insurance companies, and in most cases there are no out of pocket costs to the patient.  We work directly with your insurance company to pre-authorize the transfer and ensure you get all the benefits you deserve.  We also accept self-pay patients at a discounted rate.